Brandon Howard Your ERP Runs on One Person's Memory. That's a Risk You Can't See. Ask yourself one question: if the person who knows how your ERP actually works took a two-week vacation, could your finance team close the month? For a distributor doing tens of millions in revenue, t... Business Automation Custom Development Legacy Software Software Strategy Technology Decisions Aug 12, 2026
Brandon Howard Custom Orders Keep Coming Out Wrong. The Problem Is Your Software, Not Your Salespeople. Your salespeople are not careless. They are working inside a system that lets them get the order wrong. We sat down with a company that builds custom products to order, the kind of business where ever... Business Automation Custom Development Small Business Software Strategy Aug 10, 2026
Brandon Howard Your 20-Year-Old Desktop Software Won't Survive Windows 11 There is a class of software that keeps small businesses alive and nobody writes about. It is a desktop application, built twenty years ago, that people open every single day to do their real work. Cl... Custom Development Legacy Software Small Business Software Strategy Technology Decisions Aug 5, 2026
Brandon Howard What 'Developer-Led' Actually Means: A Day in the Life Every software company tells you they have great developers. It is the industry equivalent of a restaurant saying they have fresh ingredients. True or not, it tells you nothing about what you are actu... Business Growth Custom Development Small Business Software Strategy Jul 31, 2026
Brandon Howard Your $200K Software Project Failed. Now What? We get a specific kind of phone call. It starts the same way every time. The business owner is frustrated but not angry. More exhausted than anything. They spent months, sometimes years, on a custom s... Custom Development Legacy Software Small Business Software Strategy Jul 29, 2026
Brandon Howard Your Payment System Is Charging the Wrong Fee. The Fix Is 3 Lines of Code. Finding Those 3 Lines Took a Week. The surface problem: a wrong fee The symptom was clear. Patients were seeing a 3 percent surcharge on debit card payments. The surcharge was inconsistent. Some debit cards were charged correctly. Othe... Business Automation Custom Development Healthcare Software Strategy Jul 24, 2026
Brandon Howard Building Multi-Tenant SaaS: Architecture Decisions That Scale Building Multi-Tenant SaaS: Architecture Decisions That Scale Every SaaS product hits the same fork in the road early on: how do you let multiple customers share the same platform without their data b... Custom Development Software Strategy Technology Decisions Feb 27, 2026
Brandon Howard What Business Owners Should Know About Code Ownership and Vendor Lock-In Here's something we see all the time: a business owner calls us in a panic because they just realized they don't actually own the software they paid to have built. Maybe their agency went dark. Maybe ... Custom Development Small Business Software Strategy Feb 25, 2026
Brandon Howard How to Choose a Custom Software Partner: A Checklist for Business Leaders How to Choose a Custom Software Partner: A Checklist for Business Leaders Picking the wrong software development partner is expensive. Not just in dollars, though those add up fast. The real cost is t... Business Growth Custom Development Software Strategy Feb 23, 2026
Brandon Howard Your Software Invoice Says 40 Hours. What Did You Actually Get? Your Software Invoice Says 40 Hours. What Did You Actually Get? You open the monthly invoice from your software team. $8,000. Forty hours. The line items say things like "API integration - 6 hrs," "bu... AI Business Growth Pricing Software Strategy Feb 17, 2026
Brandon Howard HIPAA Compliance Requirements for Custom Healthcare Software HIPAA Compliance Requirements for Custom Healthcare Software If you're building custom software that touches patient data, HIPAA isn't optional. It's the baseline. And yet, we see healthcare companies... Custom Development Healthcare Software Strategy Feb 12, 2026
Brandon Howard Custom vs. Off-the-Shelf: When Professional Services Outgrow Standard Solutions Custom vs. Off-the-Shelf: When Professional Services Outgrow Standard Solutions Professional services leaders face a critical decision as their firms grow: continue adapting business processes to fit ... Business Growth Custom Development ROI Analysis Software Strategy Technology Decisions Feb 6, 2026
