Brandon Howard Your ERP Runs on One Person's Memory. That's a Risk You Can't See. Ask yourself one question: if the person who knows how your ERP actually works took a two-week vacation, could your finance team close the month? For a distributor doing tens of millions in revenue, t... Business Automation Custom Development Legacy Software Software Strategy Technology Decisions Aug 12, 2026
Brandon Howard Custom Orders Keep Coming Out Wrong. The Problem Is Your Software, Not Your Salespeople. Your salespeople are not careless. They are working inside a system that lets them get the order wrong. We sat down with a company that builds custom products to order, the kind of business where ever... Business Automation Custom Development Small Business Software Strategy Aug 10, 2026
Brandon Howard Your Business Has the Data AI Needs. Your Systems Just Cannot Serve It Yet. Every company we walk into has the same thing: 10 to 20 years of operational data. Customer records. Transaction histories. Production logs. Compliance documents. Inventory movements. Support tickets.... AI Business Automation Custom Development Legacy Software Technology Decisions Jul 27, 2026
Brandon Howard Your Payment System Is Charging the Wrong Fee. The Fix Is 3 Lines of Code. Finding Those 3 Lines Took a Week. The surface problem: a wrong fee The symptom was clear. Patients were seeing a 3 percent surcharge on debit card payments. The surcharge was inconsistent. Some debit cards were charged correctly. Othe... Business Automation Custom Development Healthcare Software Strategy Jul 24, 2026
Brandon Howard The 40 Calls a Day Your Business Can't Answer (And What Finally Solved It) Here is a number most businesses do not track: how many people try to call them and never get through. Not the abandoned calls. Not the ones that go to voicemail. The people who call during lunch. The... AI Business Automation Professional Services Small Business Jun 28, 2026
Brandon Howard What an AI Agent Actually Does Inside a Small Business Your office manager answers the same five questions about forty times a week. Someone on your team rebuilds the same report every Monday morning. A quote that should take two minutes takes twenty, bec... AI Business Automation Small Business Jun 3, 2026
Brandon Howard AI in Field Service: From Manual Intake to Automated Findings AI in Field Service: From Manual Intake to Automated Findings There's a lot of noise around AI right now. Every software vendor wants to tell you their product is "AI-powered," even if all they did wa... AI Business Automation Manufacturing Feb 20, 2026
Brandon Howard The Real Estate Data Problem: Aggregating Property Records Across 35+ Counties The Real Estate Data Problem: Aggregating Property Records Across 35+ Counties If you work in Texas real estate, you already know the drill. You need property tax data for a parcel in Harris County, s... Business Automation Custom Development Real Estate Feb 18, 2026
Brandon Howard How Manufacturing Companies Are Replacing Paper with Real-Time Production Dashboards How Manufacturing Companies Are Replacing Paper with Real-Time Production Dashboards Here's a scene we've walked into more than once: a shop floor supervisor standing next to a whiteboard covered in f... Business Automation Custom Development Manufacturing Feb 16, 2026
Brandon Howard Why Production Tracking Spreadsheets Are Killing Your Manufacturing Growth Why Production Tracking Spreadsheets Are Killing Your Manufacturing Growth Walk through most small and mid-sized manufacturing facilities, and you'll see the same pattern: paper travelers moving with ... Business Automation Custom Development Manufacturing Feb 5, 2026
Brandon Howard How We Turned Document Prep from Hours to Minutes for a Texas Law Firm How We Turned Document Prep from Hours to Minutes for a Texas Law Firm Property tax litigation involves a lot of documents. For each petition, attorneys need to gather property data from county record... Business Automation Custom Development Legal Feb 1, 2026
Brandon Howard Why Professional Services Need More Than Generic CRM Solutions Why Professional Services Need More Than Generic CRM Solutions Professional services firms face a unique challenge: their business model depends on converting expertise into profitable client engageme... Business Automation CRM Custom Development Professional Services Software Solutions Jul 28, 2025