Brandon Howard Custom Orders Keep Coming Out Wrong. The Problem Is Your Software, Not Your Salespeople. Your salespeople are not careless. They are working inside a system that lets them get the order wrong. We sat down with a company that builds custom products to order, the kind of business where ever... Business Automation Custom Development Small Business Software Strategy Aug 10, 2026
Brandon Howard Your 20-Year-Old Desktop Software Won't Survive Windows 11 There is a class of software that keeps small businesses alive and nobody writes about. It is a desktop application, built twenty years ago, that people open every single day to do their real work. Cl... Custom Development Legacy Software Small Business Software Strategy Technology Decisions Aug 5, 2026
Brandon Howard What 'Developer-Led' Actually Means: A Day in the Life Every software company tells you they have great developers. It is the industry equivalent of a restaurant saying they have fresh ingredients. True or not, it tells you nothing about what you are actu... Business Growth Custom Development Small Business Software Strategy Jul 31, 2026
Brandon Howard Your $200K Software Project Failed. Now What? We get a specific kind of phone call. It starts the same way every time. The business owner is frustrated but not angry. More exhausted than anything. They spent months, sometimes years, on a custom s... Custom Development Legacy Software Small Business Software Strategy Jul 29, 2026
Brandon Howard The 40 Calls a Day Your Business Can't Answer (And What Finally Solved It) Here is a number most businesses do not track: how many people try to call them and never get through. Not the abandoned calls. Not the ones that go to voicemail. The people who call during lunch. The... AI Business Automation Professional Services Small Business Jun 28, 2026
Brandon Howard What an AI Agent Actually Does Inside a Small Business Your office manager answers the same five questions about forty times a week. Someone on your team rebuilds the same report every Monday morning. A quote that should take two minutes takes twenty, bec... AI Business Automation Small Business Jun 3, 2026
Brandon Howard What Business Owners Should Know About Code Ownership and Vendor Lock-In Here's something we see all the time: a business owner calls us in a panic because they just realized they don't actually own the software they paid to have built. Maybe their agency went dark. Maybe ... Custom Development Small Business Software Strategy Feb 25, 2026
Brandon Howard When Low-Code Hits a Wall: Signs It's Time for Custom Development When Low-Code Hits a Wall: Signs It's Time for Custom Development Low-code platforms like Bubble, OutSystems, and Airtable promise to democratize software development. Build applications without writi... Small Business Software Strategy Technology Decisions Jan 22, 2026
Brandon Howard 7 Signs Your Business Has Outgrown Spreadsheets 7 Signs Your Business Has Outgrown Spreadsheets Spreadsheets are incredible tools. They're flexible, familiar, and can handle just about anything you throw at them—at least for a while. But as busines... Business Efficiency Business Growth Small Business Software Solutions Jan 2, 2026
Brandon Howard AI-Driven Custom Software Solutions for Small Businesses AI-Driven Custom Software Solutions for Small Businesses AI and Small Businesses—How to Implement, and Why You Should AI has become something of a buzzword these days. It seems as though everybody is ... AI Custom Development Small Business Jun 17, 2025